Common Questions
Everything you need to know about our services and tax processes.
What documents do I need for my individual tax return?
Typically, you’ll need your payment summaries (income statements), receipts for work-related expenses, private health insurance details, and information about any investment income (interest, dividends, or rental income).
How long does it take to get my refund?
Most online tax returns are processed by the ATO within 2 weeks. However, some may take longer if additional checks are required.
Can I claim working from home expenses?
Yes, if you worked from home during the financial year, you may be eligible to claim a deduction for the additional running expenses you incurred.
What are your fees for a basic tax return?
Our fees start from a competitive base rate for simple individual returns. For complex cases or business returns, we provide transparent quotes based on the work required.
Do you offer online appointments?
Yes! We offer 15-minute digital check-ins and full consultations via Zoom or phone to make the process convenient for you.